How does the Ombudsman begin an investigation?
The Ombudsman and his Office can begin an investigation based on a complaint received, on his own initiative (own motion) or through a request for investigation from a Member of Parliament.
The following are frequently asked questions about the procedures and conduct of investigations by the Ombudsman’s Office.
The Ombudsman and his Office can begin an investigation based on a complaint received, on his own initiative (own motion) or through a request for investigation from a Member of Parliament.
When the investigation is completed, the Ombudsman will let you know the result and what recommendations have been made. If the Ombudsman finds that a complaint cannot be proven, he will explain why we have reached that view.
The Ombudsman has the power to investigate issues or complaints about: